818sl Privacy Policy
This policy explains how we collect your personal information, the purposes for which we use it, and how we keep it secure.
Policy Summary
This Privacy Policy ("Policy") explains the data protection arrangements between users ("you") of the 818sl website and services ("Platform") and 818sl ("we").
By using the Platform, you are considered to have agreed to the terms of this Policy. If you do not agree, please do not use our Platform. If anything is unclear or incorrect, you can contact us at [email protected].
1 Types of Personal Information We Collect
1.1 — Information you provide
When you register an account, make a deposit, or contact us, we may receive the following information —
- Name, date of birth, and contact details (email)
- Username and password provided during registration
- Payment information (details required to process transactions)
- Any messages or feedback you send to us
1.2 — Information collected automatically
When you access the Platform, our system automatically records the following technical data —
- IP address and browser type
- Login time and session duration
- Pages viewed and links clicked (log data)
- Device identifier (device ID)
- Data obtained from cookies and similar technologies
1.3 — Information received from third parties
We may receive deposit and withdrawal confirmation data from payment services such as KBZPay, Wave Money, and AYA Pay. That data is used solely for security verification and fraud prevention.
2 Purposes of Data Use
2.1 — To provide the service
We use the personal information you provide to open your account, process deposits and withdrawals, deliver gaming services, and respond to your enquiries.
2.2 — Security and Fraud Prevention
We use data to maintain the stability of our platform and keep your account secure — including detecting fake accounts, preventing financial fraud, and blocking unauthorized access.
2.3 — Service Improvement
We analyze your gameplay patterns and platform usage data to improve game selection and our services. This analysis is carried out using aggregated data that does not include personal information.
2.4 — Legal Compliance
Where required by applicable laws, regulations, or financial obligations, we may retain and process data to fulfill our legal responsibilities.
3 Data Sharing and Third Parties
3.1 — What We Share
818sl does not sell, rent, or transfer your personal data to third parties. However, we may share it in limited circumstances, including —
- Payment processing services (solely to verify deposits and withdrawals)
- Game platform services (to enable gameplay)
- IT security and fraud analysis services
- Relevant authorities when required by law or court order
In those cases, third parties may only use the data for the specific purpose we have directed, and we have data protection agreements in place with them.
3.2 — What We Do Not Share
We never share or sell your data to marketing companies, advertising networks, or any third-party casinos. This restriction applies to every company, department, and individual not directly involved in our services.
4 Cookie and Tracking Technologies
4.1 — What Is a Cookie
A cookie is a small data file stored in your browser that helps the platform remember your login and preferences when you return.
4.2 — Types of Cookies We Use
- Essential Cookies — Required to keep you logged in
- Functional Cookies — Remember your language and display preferences
- Analytics Cookies — Analyze platform usage patterns (non-personal data only)
You can reject cookies by adjusting your browser settings. However, rejecting essential cookies may prevent some platform features from working properly.
5 Data Retention Period
5.1 — Retention Policy
We retain your personal data for as long as it is needed to provide our services, meet legal obligations, or resolve a dispute.
Once your account is closed and legal obligations no longer apply, your data will be securely deleted or anonymized.
5.2 — Financial Records
Payment records and financial transaction logs may be retained for a set period in accordance with financial regulations. These records are handled separately because they are essential for resolving payment disputes and handling legal matters.
6 Your Rights
6.1 — Right to Access
You have the right to request a copy of the personal data we hold about you. Contact us at [email protected] to make a request.
6.2 — Right to Correction
If your personal data is inaccurate or incomplete, you can ask us to correct it.
6.3 — Right to Deletion
You may request deletion of your personal data once the legally required retention period has passed. This does not apply to data needed for legitimate legal use or dispute resolution.
6.4 — Right to Restriction
You can ask us to restrict how we use your data — for example, to pause processing while we verify its accuracy.
7 Data Security Measures
7.1 — SSL Encryption
All data transmitted between the platform and your browser is encrypted with SSL (Secure Socket Layer) technology, protecting it from interception.
7.2 — Access Control
Among our team members, only employees and contractors who directly need access to your data to perform their duties are granted it, and they are bound by data protection obligations.
7.3 — User Responsibility
While we maintain security on the technology side, the safety of your account is also your responsibility. Use a strong password, do not share it with others, and log out when you are done.
8 Policy on Users Under 21
818sl is a platform designed exclusively for adults aged 21 and above. If it becomes clear that we have stored personal data of a person under 21, we will delete that data as soon as possible. Since our service is for ages 21 and above (21+) only, we expect the amount of such data to be minimal.
9 Policy Changes and Notification
This policy may be updated from time to time. For significant changes, we will post an announcement on the platform or notify you by email. Continued use of the platform after any update will be taken as acceptance of the revised policy. We therefore recommend checking this page regularly.
Policy questions or personal data requests can be sent to [email protected]. You can also reach us through our 24/7 Live Chat.